| Carrier | Our Cust # | Support Phone | Tech Contact | Tech Contact | Tech Contact Email | Mkt Contact | Mkt Contact | Mkt Contact Email | Escalation Doc |
| ALLSTREAM | CW0046690 | 866-282-0111 | |||||||
| AT&T | 866-346-1168 | Account 818 507 7658 122 S5 | |||||||
| ATT DSL Support | 8777223755 | 888-321-2375 | |||||||
| BellSouth | 800-247-2020 | 888-321-2375 dsl trouble # | 866-620-6000 | ||||||
| Ben Lommand | 931-592-2121 | ||||||||
| Bledsoe Telco | 423-447-2121 | Russ Camp | 423-447-1242 | ||||||
| Bresnan Comm. | 406-396-1001 | 888-909-4357 | |||||||
| Brighthouse | 866-233-7233 | 877-892-3279 | |||||||
| Broadwing | PIN 11819 | 877-653-8353 | Hector Huerta, Project Mgr | 512.742.3695 | Hector.Huerta@Broadwing.com | Scott Martin, Natl Account Mgr | 610.804.2922 | Scott.Martin@Broadwing.com | http://teamshare/sites/networkservices/Shared Documents/UPC Carrier Info/Broadwing/Broadwing Account Team.xls |
| Charter | 800-314-7195 | ||||||||
| Chickamauga tele | 18882604357 | General Manager: Mark McDonald | |||||||
| ComCast | 900120273 | 888-316-1619 | To escalate an open ticket, we can call Bill Gerth (at the Comcast Commercial Advanced Services Center), 1-800-611-1781 extension 2093. | ||||||
| Cox | 888-215-8447 | ||||||||
| Eircom | 3531 7010352 | ISN PRI - 3531413200 | |||||||
| EPB | 423-648-1500 | ||||||||
| Fairpoint | 888-889-9950 | ||||||||
| Farmers Tel | 256-638-2144 | support | 256-638-2144 | ||||||
| Frontier Comm | 18002394430 | ||||||||
| Level 3 | PIN 11819 | 877-653-8353 | Hector Huerta, Project Mgr | 512.742.3695 | Hector.Huerta@Broadwing.com | http://teamshare/sites/networkservices/Shared Documents/UPC Carrier Info/Broadwing/Broadwing Account Team.xls | |||
| MCI | unknown | 800-315-5165 | |||||||
| Muzak Support | 423-266-2236 | ||||||||
| Packet Exchange | Unum Ireland | +44 20 7001 | support | support@tickets.packetexchange.net | |||||
| Paetec | 800-978-7532 | David Bridge | 781-419-7237 | david.bridge@paetec.com | Catherine Roche| | 617.532.3259 | Catherine.Roche@PAETEC.com | ||
| Pine Tree Networks | 207-688-8888 | Tracy Leonard | |||||||
| Qwest | 888 345-4762 | Larry Giles | 615-986-2704 | Larry.Giles@qwest.com | see contact list- \\chadfs01\data\Commsvcs\_Infrastructure\Vendors\Qwest | ||||
| Rogers Telecom Inc. | UNPROCO | 866-727-2141 | 877-891-3122 | 61651120 | |||||
| RTC | 706-965-2288 | Ringgold Telephone Company | |||||||
| SBC | 877.722.8725 | ||||||||
| Sprint | 415918213 | 800-877-5045 | |||||||
| Time Warner | 877-372-4422 | Brad Jordan | 207.253.2334 | brad.jordan@twcable.com | Lance Bell 207.253.2377 lbell@twmaine.com | ||||
| Time Warner (Natl) | 800-762-3786 | 8211890011154388 | 877-892-4662 | Natasha Thomas 703.345.1369 | |||||
| Time Warner - SC | 866-892-7201 | 877-892-2220 | |||||||
| Time Warner Tech Sup | 877-892-4662 | ||||||||
| Time Warner Telecom | 800-829-0420 | ||||||||
| Trenton DSL Support | 706-657-4329 | ||||||||
| Verizon | 800-275-2355 | 800-555-6635 | East Cost: 800-624-8286 | ||||||
| Windstream DSL Sup. | 888-292-3827 | ||||||||
| XO Communications | 1.800.560.7124 | 18005607124 |